those that have and those that have not....

I would think you expect a blurb about material things after the heading, huh?
Wrong.
It's about the Shaw techie named "John" that we spoke to this morning. Our computer was on the fritz....so we called Shaw and John answered. Nice chap, very detailed in his responses to us - which is truly a necessity in view of the fact neither my sweet husband nor I am terribly well educated in the runnings/maintenance of a computer beyond the basic stuff. John walked us through a number of tasks patiently and finally after much deliberation and poking about the problem was solved and our computer is a happy little machine once again....as our it's owners!

People like John are just doing there job, I know. But, when you hear the smile in his voice when all if finally fixed and well, plus he was so incredibly patient!!!! These guys need to be complimented...which we did.

You know for those of us who don't have the "techie" in us.....we appreciate those that do and are glad they are just a phone call away.